The Importance of Solid Communications Channels During an Emergency

Whether the crisis that must be dealt with is* Streaming videos - Streaming videos provide a
weather-related, a national emergency or incidentcrisis communication method that allows someone
specific, it is essential to clearly communicate toin authority to deliver an audio and video message
everyone simultaneously with news andover computer screens or television monitors.
instructions. Depending on the type and size of* Pop-up software - There is software available
business this can require contacting hundreds orthat will immediately pop up a warning and
even thousands of employees all over the world,instructions on the computer screen of all users
or a half dozen people at various locations aroundon a network.
a city. Whatever the case, there are multipleWhen you decide which, or what combination, of
forms of communication available to address thethese and other available crisis communication
crisis communication.devices to employ there are many things to
What Forms of Communication Are Currentlyconsider. The locations and work environments of
Available?those that will need to be notified is a serious
While notifying the masses in a hurry has longfactor. The system that is ideal for a building full
been a challenge, the methods of communicationof office people glued to computers may not be
have evolved from the Neanderthal methods ofeffective for masses of factory workers involved
large bells being rung by a person pulling a rope towith loud machinery. The response evoked from
complex computerized systems that can delivera loud siren can be panic, while a calm verbal
visual and auditory signals automatically in adelivery offering direction and guidance may
moment's notice. Let's look at some of theproduce a less chaotic reaction.
methods currently used:Whatever methods you determine to be the
* Sirens or loud horns - Many municipalities still usemost effective and efficient for your situation
sirens and horns as a quick method of notifyingyou will need to ensure that the channels of
the public of weather related issues like tornadoes.communication are solid and dependable. A crisis
* Cell phones - Cell phones are very quick, butthat is complicated by an improperly functioning
are generally limited to the number of contacts.emergency communication system can result in
* Text messaging - Text messaging has becomechaos or even worse. When people's very lives
very popular. While you can reach a small or evenmay be at stake that is not the time to gamble
large group of people simultaneously, there is noon whether your communication management has
assurance that the recipient will have their phonebeen well prepared.
handy.