Maintaining Company Stability - Contingency Planning

A "Contingency Plan" is a plan developed for ademonstrate credibility in recognition of the
specific situation when things "could" go wrong orpossibility that conditions can become much worse
are going wrong. Contingency plans include specificthan anticipated. In that event, you are prepared
strategies, initiatives and actions designed to dealto execute according to plan. Your budgeted
with identified variances to assumptions. Theserevenue becomes a lower number recognizing
variances usually result in a particular problem,economic turbulence; next you calculate your
emergency, or state of affairs. The plan alsogross profit dollars. You then take your platform
includes a monitoring process and "triggers" foryear's budgeted total expense (without any
initiating planned actions. They are required to helprestructuring adjustment) and subtract that from
businesses recover from serious incidents orthe gross profit dollars. This shows your resulting
economic crisis in the minimum amount of timepretax loss or profit.
with minimum cost and disruption. ContingencyYour objective in making a presentation to your
Planning is a management process that identifiesbank should be to convince them that you will end
potential impacts that threaten an organization andthe next year with an achievement somewhere
provides a framework for building resilience andbetween the realistic budget and the optimistic
the capability for an effective response andbudget. If your presentation is done well, backed
possible recovery if required. Once the initialup by facts with definitive initiatives and action
contingency planning session is complete,plans, the bank will probably believe that you will
ownership must decide exactly who will be partend the next year somewhere between the
of the contingency planning team to execute therealistic budget and the catastrophic budget. That's
plan. An effective contingency plan must be fullyokay because that means you have stopped the
integrated into the organization as an embeddedbleeding and will end the year a stronger
management process.company, in control of your destiny and with the
Economic Turbulence May Demand Contingencyability to turn next year into a very profitable
Planningyear.
Contingency planning is often essential andTHE CATASTROPHIC BUDGET CALCULATION
unavoidable during economic turbulence. However,In calculating your necessary expense reduction
the creation of a sound contingency plan is aand margin improvement, the catastrophic budget
complex undertaking, involving a number oftakes your platform year proforma revenue and
stages and discrete activities. For example, initiallyreduces it according to your forecast. (a 20 -
it is necessary to understand the underlying risks50% decline) This may vary according to individual
and the potential impacts of market decline.... thiscircumstance. The idea is to demonstrate
becomes the building block upon which a sensiblecredibility in recognition of the possibility that
business continuity plan must be built. Everyconditions can become exceptionally worse than
aspect of the plan must be carefully managed toanticipated. In that event, you are prepared to
ensure that it does not fall short of recovery andminimize your losses by initiating your catastrophic
maintaining the company's stability.budget. Your budgeted revenue becomes a
Ownership must decide exactly who will be partreduced number from your platform year (based
of the contingency planning team to develop andon economic predictions-this reduction could be
execute the plan. Additionally, tactical questionssubstantial). Utilizing historical data and
& objectives include;o How will meetings bepercentages, you calculate your gross profit
run (e.g. pure status reporting up front)o Who willdollars. You then take your platform year's
record the notes, etc.o Frequency and agenda forbudgeted total expense (without any restructuring
team meetingso Operating principles while the planadjustment) and subtract that from the gross
is in effect (e.g. team approval of expendituresprofit dollars. This shows your resulting profit or
over $)o How to address accountability andmost likely your resulting pretax loss.
progress measurementsClosing the Gap
MULTIPLE BUDGETSThe three budgets indicate exactly how much
The platform for contingency planning due to acost reduction will be necessary to meet specific
financial crisis is the multiple budget process. Thisprofit objectives established for each budget. The
contingency budgeting process is survival actioncatastrophic budget may actually acknowledge a
planning and should not be taken lightly. It shouldforecasted loss or break-even at best. Now it's
not be entered into with a haphazard approach.time to close the gap and create the actual
Objectives include:o Gross margin improvementocontingency plan. This plan should list detailed
Increased market shareo Decreased overheadostrategic initiatives, action plans, critical constraints,
Cost containment - Death by a Thousand Cutsomilestones and key performance indicators to be
Stable customer serviceo Supply chainused in the accountability process. All numbers and
managemento Retrenchment - reduction in forcespreadsheets showing data crunching must
if necessaryback-up the contingency plan. The basic methods
SO WHERE DO WE START?used to "close the gap" are:o Reduction in forceo
Step #1Cost containment (death by a 1000 cuts)
All budgets generally start with a sales forecast.Gross profit improvements may not be realistic
Go back to the Vice President of Sales anddue to the market dynamics during economic
request a new, realistic forecast. By the way,turbulence. However, pricing and purchasing
sales management is intimately involved in thisopportunities should be explored to determine if
process. Chances are the new realistic forecastchanges in process, control or effectiveness can
received from the sales force is going to be highlycontribute to an increase in profit margins. Many
optimistic. It is by nature difficult for anytimes closer management of the pricing system
salesperson to forecast anything other than solidalone can produce an increase in profit margins
growth regardless of conditions. This is especiallywithout increasing prices. This could contribute to
true if their incentive is based on revenue growth.closing the GAP. Each budget should be
The Chief Financial Officer (CFO) takes thatcategorized to reflect how the "Gap" (deficit) is to
forecast and using historical percentages createsbe closed.
a proforma (a projected Profit and LossI. OPERATIONAL STRATEGY
statement based on the forecast). Unless yourRed Light-Yellow Light-Green Light
sales force is unique and turned in a forecastOnce the budgets are compete and the GAP
showing no growth or a revenue decline, thisclosures (cost reduction initiatives) are identified,
forecast and proforma becomes a basis for youryou must determine the timeline for execution
"Optimistic Budget."and at what stage of economic crisis the
Step # 2company is in. How do you know when to initiate
The next step is to take the current year's actualfurther cost reductions, when to relax and when
performance and extend it through year-end andto be on guard? In turbulent economic times, you
determine the profitability or the extent of lossmust be able to act and react quickly. You will be
expected. Additionally, take the prior year's actualobserving numerous indicators. Interpretation and
Profit and Loss statement and post it openly inunderstanding of these measurement tools is
the "War Room." I mention "War Room" becausecritical. These indicators may include among
you must have a convenient, confidential place forothers:
your contingency planning team to meet regularlyInternalo Cash to cash cycleo Operating profito
and develop your plan. It's called a "War Room"DSO-accounts receivableo Payables ageing-trend
because there can be a lot of blood sheddinglineo Gross margin %o Gross margin $o Quote
involved in a situation when the company facesactivityo Backlogo Book to ship ratioso Head
substantial economic crisis.counto Specific initiativeso Budget analysiso Book
Create a proforma for a realistic forecast and ato quote ratios
catastrophic forecast just as you did for theExternalo Interest rateso Manufacturing backlogo
optimistic forecast. These three proforma'sPurchasing managers indexo Business publication
become the platforms to build your three newreportso Government statistical web siteso
budgets. If you are in the first half of the year,Association reports
you use last year's actual numbers as a basis forThe red light, yellow light, green light scenario
determining your three new budgets. If you are inestablishes what mode you should be operating in
the latter half of the current year and canbased on the key indicators you have established.
accurately predict year end results without theRed Light - Catastrophic Plan
impact of any of the changes discussed in yourYellow Light - Realistic Plan
assessment process then use that annualizedGreen Light - Optimistic Plan
proforma as your basis point.In a contingency situation you automatically
The three budgets you need to prepare are calledimplement the realistic plan in a precautionary
"The Catastrophic Budget," "The Realistic Budget,"status. You are in the yellow light mode. You
and "The Optimistic Budget."determine when and if you move to either the
THE OPTIMISTIC BUDGET CALCULATIONred or green mode by tracking your indicators.
In calculating the necessary expense reductionWindow of Opportunity
and margin improvement the optimistic budgetThe state of the economy is a fact. How you
takes your platform year proforma revenue asfeel about that fact and what it means to you
the forecast. You could even adjust it by a smallpersonally is a belief. Your beliefs have a major
percentage according to individual circumstance.impact on your employee's attitude. Beliefs that
The idea is to demonstrate credibility in recognitiondrive your sales behaviors are the keys to
of the possibility that conditions can become muchbecoming successful in a down economy. If you
better than anticipated. In that event, you arebelieve that this economic crisis can provide you
prepared to execute according to plan. Yourwith opportunities, then your attitude will drive the
budgeted revenue becomes a higher numberbehavior of your employees.
utilizing historical data and percentages; youThis is Not the Time to Panic. Yes, there are
calculate your gross profit dollars. You then takeeconomic problems, but there are also
your platform year's budgeted total expenseopportunities! Leadership during these tough
(without any restructuring adjustment) andeconomic times is about not panicking, and that's
subtract that from the gross profit dollars. Thisexactly the message I want to get across... don't
shows your resulting pretax profit or loss.panic! Panic causes knee jerk reactions, and
THE REALISTIC BUDGET CALCULATIONthey're rarely correct. Deliberate leadership, clear
In calculating your necessary expense reductionthinking and solid contingency planning strategies
and margin improvement the realistic budgetwill lead to success and recovery. Panic leads to
takes your platform year proforma revenue andfailure. As a leader you need to be deliberate,
decreases it 5 to 20%. This may vary accordingthoughtful, and take the actions necessary to
to individual circumstance. The idea is tostabilize the future of your individual business.