| Many people are getting rid of their traditional land | | | | dictates how the 911 system works. Even though |
| line phones for a wireless cell phones, which is | | | | the FCC has continually made mandates since the |
| antiquating the existing 9-1-1 emergency system | | | | 90's that the system should exist they never |
| in the USA. | | | | have mandated how the systems should work so |
| There is nothing worse than thinking the 911 | | | | the results is there is no national standard 911 |
| emergency system is universal and working | | | | system. |
| everywhere and standing over someone who just | | | | To be fair it is a daunting task to come up with a |
| had a life threatening accident and you cannot | | | | standardized 911 emergency system that will |
| reach the appropriate dispatch using your Wireless | | | | work in all cases as technologies change and |
| Cellular Phone. Without adequate help the person | | | | improve. |
| might die when if there was a working and | | | | In the 90's the technology just was not there to |
| updated 911 system, help could be just minutes | | | | make it work when the FCC (Federal |
| away. | | | | Communications Commission) first started making |
| Many times the 911 caller is under stress and is | | | | mandates. But the technology now exists to |
| yelling into the wireless cellular phone and wants | | | | make it work but no one technology works in all |
| the person at the other end to provide some help | | | | situations. Each system needs to be made up of |
| immediately but is too stressed out to answer | | | | multiple systems that interact and decide which |
| some basic questions describing their location. This | | | | system will work best under what situation. This |
| is not only wasting precious time that the 911 | | | | level of complexity can be too pricy for any local |
| attendant could be helping the 911 caller but also | | | | area to take on and continually keep updated as |
| wasting valuable travel time for the necessary | | | | the technology changes. This is why this decision |
| emergency respondents. 'I think I am at a certain | | | | making should be done at a central or regional |
| location on a 100 mile stretch of highway really | | | | processing station that decides which technology |
| does not cut it in an emergency.' In the original | | | | will work the best to locate the 911 caller. This |
| design with land line phones, the phone numbers | | | | decision making could be a form of artificial |
| were assigned to specific addresses. | | | | intelligence where the processing station knows |
| The problem is that money dictates the quality of | | | | about where the data is coming from and knows |
| any 911 system and the training of the people | | | | that the area is urban or rural area and which |
| behind the phone. Rural areas do not have the | | | | technology would work the best. In the future 911 |
| resources available that they might have in urban | | | | system might be part of a dedicated internet that |
| areas. The rural areas should be spending what | | | | would only be used for emergency 911 calls and |
| resources that they do have on training personnel. | | | | be set up as a high priority communications |
| Their dispatch receiving equipment could be | | | | system with redundant equipment. |
| standardize and designed to just receive already | | | | It is my hope that the new President Obama will |
| processed data from a central location that | | | | make the 911 system part of his charge to build |
| receives the data from the internet or wireless | | | | and update the infrastructure in the USA bringing |
| cellular phone providers. This location data could be | | | | the emergency 911 system into the 21st century |
| sent by way of the internet for processing where | | | | and creating new jobs in the process. Power for |
| it is translated into useful location information and | | | | the systems could be tied to solar and wind |
| then the system sends this already processed | | | | power with battery and/or diesel generator |
| data to the right local dispatch and connects 911 | | | | backups. This new standardized system could |
| caller with this correct local dispatch. | | | | then be a model for all emergency equipment |
| Presently one of the challenges is that the state | | | | used around the world. |
| or region in which the system is located also | | | | |