Emergency Room Crisis

If you're rushing to the emergency room, youHispanic patients and African-American patients
need help right away. It turns out you'll just havewere less likely to be seen in the recommended
to get in line and wait. Emergency room waitamount of time than whites, the researchers
times across the country have been a concernfound, but whether or not a person had health
for years and a new study reveals that in theinsurance didn't influence their likelihood of getting
21st century wait times are actually gettingcare on time.
worse.Patient care advocates and emergency room
Over half of patients deemed to need emergencyhealthcare experts say emergency rooms are
care -- meaning they should see a doctor in 14typically the places in hospitals which are the most
minutes or less -- actually saw a physicianin thiscrowded, drastically understaffed, and have the
time frame.longest wait times for care. This can lead to
Researchers looked at data representing nearlyinstances of medical malpractice due to any of
540 million emergency room visits in the USthe following:
between 1997 and 2006. They analyzed how-Delay in care causing an increase injury and illness
often patients in each emergency category were-Patients not being properly monitored
seen within the recommended wait time.-Incorrect diagnoses that are incorrect
"Emergent" patients must be seen within 14-Diagnoses of illness too late for care
minutes, while "urgent" patients require care in 15-Incorrect or inappropriate treatment
to 60 minutes. "Semi-urgent" patients should-Inappropriate doses administered
receive care within two hours, while "non-urgent"-Errors in lab tests
patients can wait longer. In 1997, the researchers-Over dosage
found, 59 percent of emergent patients wereIn the past, some hospitals have tried
seen within 14 minutes, compared to 48 percentimplementing different systems to try and
in 2006. For urgent patients, the likelihood of beingincrease productivity and reduce wait time.
seen on time went from 84 percent in 1997 toPatients were color-coded and fast-tracked on an
76 percent in 2006. Semi-urgent patients alsoelaborate computer system. Researchers are not
were less likely to be seen in a timely fashionsure how hospitals will solve this growing dilmena.
over time; 91 percent were seen within theThey say while improving electronic health care
recommended amount of time in 1997, but 85information systems could also add efficiency no
percent were in 2006.one move will get things right.