| When disaster strikes, quite literally, where can | | | | meals as required by the client. There is a fully |
| you go to recover your business' workflow | | | | fitted 1950 replica cafe, complete with fully |
| without sacrificing data or profit? Whether it be | | | | restored 1947 Wurlitza juke box with original 78 |
| the destruction of a facility (9/11), flooded | | | | records and sleeping rooms for key personal who |
| (Nashville) or without power or plumbing (Katrina) | | | | have to remain on site at all times - some federal |
| off site work areas are crucial in ensuring | | | | clients mandate that their people have to remain |
| continued business success and safety in the | | | | on site as long as their data is there (you don't |
| more dire of scenarios. | | | | want to have to sleep on a sofa or in a chair). |
| The work area suites at a company like | | | | The work area facilities are used in conjunction |
| Recovery Point offers each consist of 100 | | | | with the hot site computing equipment. Clients |
| workplaces, with 48 inch wide desk in cubicle, | | | | backup data is restored to the servers, which are |
| ergonomic chair, PC, multiline Alcatel phone, under | | | | integrated into the work area suites so that client |
| desk filing cabinet and assorted office supplies. All | | | | personnel can access their data seamlessly and |
| of the workspaces in all of the facilities are of | | | | continue operations. In these hastened and dire |
| identical specifications - important if for some | | | | situations it is vitally important that they have |
| reason the personal have to move from location | | | | access to facilities that not only allow them to |
| to location. Each suite is equipped with a modern | | | | keep the company functioning, but do so in a way |
| kitchen area with stainless steel appliances, coffee | | | | that reduces as much of the stress as possible |
| maker, microwave, fridge/freezer, sink and | | | | and allows them to be as productive as they can. |
| storage units so that personnel can make | | | | Creature comforts are king in each and every |
| refreshments and snacks whenever they want. | | | | one of our designated work areas. |
| There are multiple restrooms and showers | | | | I'll leave you with this one quick anecdote about |
| adjacent to the suites. These amenities are in | | | | the genuine value of fully-functional work areas. |
| place to make sure that regardless of the | | | | During the late 1990's Norwegian Cruise lines had |
| situation someone can always stay on the site | | | | to evacuate their offices in Florida due to a heavy |
| and lead a fully serviced lifestyle. | | | | hurricane - the workers in the NCL call center also |
| All of the suites have multiple secure offices that | | | | had to evacuate their homes and families. NCL at |
| can be used for private meetings In addition, | | | | the time was taking 13,000 calls per day for |
| there are specially equipped strategy rooms with | | | | cruise bookings from all over the world - that |
| smart TVs, specially designed chairs and desks | | | | related to a loss of revenue of $1.5M for every |
| with multiple associated data feeds to each one. | | | | hour the phones were not answered. Their |
| These rooms accommodate up to six people at a | | | | recovery provider accommodated them in a |
| time and are used to support real time voice, | | | | facility in Atlanta, re-routed the call traffic via an |
| data and white board communication to any other | | | | ACD (Automatic Call Distribution) switch, hooked |
| location. Outside of the suites there are common | | | | up the hot site recovery servers with the clients |
| comfortable lounge areas with full catering | | | | data to the call agents - and NCL were back in |
| facilities, vending machines, and wide screen TVs. | | | | business. Whether your company is large or small, |
| Recovery Point offers a wide menu of meal | | | | the benefit of competent, fully adaptable |
| choices from local establishments and will bring in | | | | recovery work areas is undeniably crucial. |