| How many customers can you afford to lose | | | | they weigh cost against the possibility of business |
| before it affects your bottom line? | | | | interruption and decide to take a chance that this |
| Losing voice communication and access to data | | | | will not occur in their business. |
| caused by human error, intentional acts, or nature | | | | Imagine this dilemma: A medium size company |
| can severely handicap or paralyze a company's | | | | that sells widgets experiences a power outage |
| ability to do business. Whether or not your | | | | lasting two full days, completely disabling your |
| business has experienced any of these yet, some | | | | phone communication capabilities. What would |
| form of communication and data loss are | | | | happen to your customers trying to call in and to |
| common problems that most businesses | | | | your ability to call out from your call center? |
| experience at some time in their existence. | | | | Having no way for your customers to contact |
| In all probability your business has a state of the | | | | you or vice versa starts costing you money from |
| art phone system and computer hardware, video | | | | the moment that the outage occurs. |
| conferencing, superior staff, great health benefits, | | | | Is your company ready to handle this type of |
| vacation and retirements plans but do you have a | | | | emergency? |
| Disaster Recovery Plan in position to protect your | | | | What is disaster recovery? |
| business? Whether you have one or multiple | | | | For voice, it means having a system in place that |
| locations is irrelevant. In the current economy, it is | | | | allows you to continue to have voice |
| a hard truth that even the smallest service | | | | communication without interruption. |
| interruption can produce devastating | | | | For data, it means having an off site backup to |
| consequences. Is your business protected? If not, | | | | recapture data to full function after power is |
| why not? | | | | restored. |
| Due to incidents that can negatively impact your | | | | How does a disaster recovery system work? |
| bottom line, emergency planning preparedness is | | | | After an emergency situation occurs, the first |
| becoming increasingly ingrained in the corporate | | | | step allows you to quickly regain the ability to |
| culture. Disaster recovery is a critical concern for | | | | connect with your customers. With a disaster |
| today's organizations, challenging businesses to find | | | | recovery plan at the ready, you notify your |
| a solution that provides continuous service that | | | | solution provider and the phone company to begin |
| fits within budget constraints. The realization that | | | | routing your calls to an off-site facility where your |
| making a profit is directly linked to providing | | | | calls are answered as if you are still doing |
| uninterrupted service, even in the most extreme | | | | business. |
| situations, has hit home. | | | | In the second step, your employees would go to |
| For those who use computers on a daily | | | | the nearby backup facility to resume phone |
| basis-home or office-to access files and business | | | | operations, limiting down time and regaining control |
| programs, VPN into company networks and | | | | over phone communications as well as the ability |
| communicate via the Internet, connection | | | | to access vital information and company files. |
| interruptions can be alarming. Just the thought as | | | | The reasons for data recovery |
| to what would happen if all or part of their | | | | A company has obvious direct costs associated |
| information were lost can push the panic button. | | | | with a disaster that stem from business |
| Consider this scenario on a much grander scale, | | | | interruption; however, there are also many |
| for example, in a major corporation. Without the | | | | indirect costs to be considered, such as, cash flow |
| ability to receive or make phone calls, access | | | | disruption, loss of customers, loss of competitive |
| information or get on the Internet the amount of | | | | edge, loss of market share, loss of investor |
| lost revenue can reach staggering proportions. | | | | confidence, erosion of business image, and legal or |
| How long can your company be out of touch with | | | | regulatory violations. Installed and serviced by a |
| your customers, suppliers, vendors? | | | | professional voice and data solution provider, |
| Two such incidents that crippled businesses, | | | | disaster recovery is a tested and proven |
| resulting in billions of dollars in lost revenue, | | | | comprehensive formula for business continuity. |
| involved the recent widespread power outage in | | | | Reviewing this checklist will help you to determine |
| New York and in Chicago, Illinois, extensive fire | | | | how well-protected your company would be if |
| damage at LaSalle Bank. Although La Salle bank | | | | your voice and data communications were |
| was up and running on a limited basis by the next | | | | compromised in a disaster.o If our phones go |
| morning, having a disaster recovery system in | | | | down, we have an alternate system in place to |
| place would have resulted in far less downtime. | | | | maintain contact with our customers.o Our data is |
| How much revenue can your organization afford | | | | backed-up off-site on a daily basis.o We have a |
| to loose? | | | | system in place that allows us to inform the staff |
| Businesses that forgo having a disaster recovery | | | | immediately to begin specific and designated |
| plan in place run risks similar to those taken by | | | | functions.o To decrease downtime, we have an |
| businesses without insurance in chronic natural | | | | off-site facility accessible where employees will |
| disaster paths-a gamble that successful companies | | | | work until the primary site becomes available.o |
| are unwilling to take. Aaron Kane, CALLTELE, Inc., | | | | We have a step-by-step plan of action for when |
| President, states, "Having a disaster recovery plan | | | | a disaster occurs.o We are prepared for any |
| is like having insurance that protects your business | | | | business interruption that will adversely affect our |
| from service interruption. The cost is minimal | | | | bottom-line. |
| versus the alternative scenario. CALLTELE | | | | Most businesses fear competition or terrorist |
| specializes in proven solutions that can be applied | | | | attacks as the highest risks to their bottom-line, |
| to any size business in a cost effective manner | | | | however, business disasters caused by human |
| that will ensure you maximize the return on | | | | error, natural disaster, and power outages pose a |
| investment (ROI) in the event of a disaster." | | | | much greater risk to uninterrupted business. |
| Many large corporations have disaster recovery | | | | Protecting your voice and data services is critical |
| plans but small to medium companies often are | | | | to maintaining business continuity during disasters |
| unprepared for this type of emergency because | | | | as well as in day-to-day operations. |