Decision-Making - What You Can Do When a Crisis Takes Place

We are all told that we need to make decisions inothers that have traveled the path you are now
order to move forward. Many times a decisionon. By doing this, you can avoid making similar
that a person makes can save or cost lives. Howmistakes. When you want to make more
would you respond when a crisis hits you?effective decisions, especially when facing a crisis,
Captain Sullenberger, the hero pilot of the Miraclethen learn how others dealt with it.
on the Hudson in January 2009 was interviewed inWhen I went through the Community Emergency
which he described how he and his co-pilot had toResponse Team (CERT) training sponsored by
make a decision in a very short time. He statedthe Los Angeles Fire Department from August to
that from the time the birds hit the engines of hisOctober 2009, I learned that preparation in the
plane to the time he landed it in the Hudson wasevent of a major disaster is important. Part of
208 seconds. Imagine having to make a decisionthat preparation was the training I went through.
that would either kill 155 people or one that willOther trainings and experience that will help me if
save their lives in that short of time? In 208a major disaster did occur was what I went
seconds he had to evaluate all available optionsthrough in the Marines and the Los Angeles Police
before coming to the decision to glide into theDepartment. All this will help me make better
water of the Hudson.decisions if I had to respond.
When he was asked how he was able to makeDon't assume that you already know how to
such a quick decision that worked out, Capt.make effective decisions in the time of crisis until
Sullenberger stated that it took over 2 decadesyou specifically train for it. You may be good at
of training, education, and experience. He went onday-to-day decision making, but crisis decision
to say that a smart man learns from his ownmaking is much different. Become a lifelong
experiences and that a wise man also learns fromstudent in your area, especially in dealing with a
the experiences of others. He was a student ofcrisis. Practice how you would deal with a possible
every aspect of flying. He constantly studiedcrisis. This can be done through visualization or in
others in similar situations - both the successesactual practice.
and failures.The more you practice and study others in similar
Success comes when preparation meetssituations, the better your decision-making will be
opportunity. Sure, you should learn from yourif a crisis were to hit.
own experiences and you should also learn from