Business Continuity Planners - 1 Powerful Tip for a Focused, Involved Team

Are you challenged keeping team membersof mind knowing that their own family plan is
involved in the continuing effort of developing andbeing executed. They do not have to wait until
maintaining your company's business continuitythey get home since they would have planned
plan? We know their reasons: too busy, don'tahead of time what should be done and who will
understand the process, don't see the value, anddo it.
don't perceive the project as a real company· This important and relevant planning
priority. Our challenge and concern: have teamexperience will lead to better understanding of the
members seriously consider the information theycontinuity planning process at work. Expect better
are submitting to the continuity plan.cooperation resulting in a more engaged
Not surprising is the fact that families andworkforce contributing better ideas and insights.
households are not planning for emergencies,· When they leave the workplace each
disasters or terrorist attacks at home either.day, they will better understand that the
Everyone is busy. It is easy to gamble thatimportant documents left on their desks and the
nothing will happen. Every day that passes withoutimportant information on their PC's must be able
incident reinforces that lack of action. As BCto be reproduced. It is more likely that PCs will be
planners, we understand that a good plan is likebacked up. Documents will be logged in and stored
insurance. We want to be fully covered, but hopeaccording to the company's continuity plan.
we never have to use it.· For employees who work at home, this
How can we raise the awareness and motivateis an opportunity to reemphasize the company's
our employees to take continuity planningpolicy of backing up that work and having the
seriously? One solution is to encourage them towork available to their department at all times.
have a family home continuity plan.· And last but not least, successful
As business recovery planners we can help. How?companies foster the sense that their employees
Apply the best practices learned over the lastare important. This is another way to show that
decade from the business continuity communityyour company cares for its employees and that
to best practices for our team members andthis company is a family friendly place to work.
company employees to develop their own homeHow can we do this, aren't we busy enough?
continuity plans. Families and households have a lotRight now, how are you getting the word out
of information to identify and document. Familiesabout business continuity planning? Use the same
need a structured methodology to get startedtechniques.
and to avoid getting bogged down with· In your newsletter or on your Intranet,
unnecessary information.deliver a project plan for completing a home
Both our business and personal worlds arecontinuity plan. Have one task or topic in each
information dependent. Every household needs annewsletter. Include tips and Internet URLs as
easy, reliable way to create emergencyresources for additional information.
preparedness and recovery plans to manage their· Include short discussions on continuity
own essential information to respond to anplanning at department or company meetings.
emergency or disaster, and to recover asTalk about both business continuity and home
painlessly as possible. What essential information:continuity issues. Show what they have in
contact numbers, emergency procedures,common.
evacuation routes, shelter addresses, lists and· Provide worksheets. Fill in common
location of supplies, critical documents, user ID's,information to get them started such as contact
PIN numbers, credit, bank, retirement accountnumbers and addresses for local first responders,
numbers, medical information, insurancehospitals, shelters, government disaster planning
information, list of assets. Have your employeesagencies; sources for weather updates and traffic
really considered what the impact would be if aadvisories; your company's emergency numbers.
home PC was stolen or damaged? Could they· There is a growing awareness that
restore their applications and data to a new PC?families must be prepared for the first 72 hours
Would that only impact them, or your companyfollowing a crisis. Information and tools on how to
too?create a home continuity and emergency
What would happen if they could not get backpreparedness plan are increasing.
into their house for several days? Would they· Share testimonials and experiences. Has
have the information they need? What if theythere been a local incident such as a tornado,
could not leave their house for several days,flood, hurricane, or fire? What was learned? What
would they have the supplies they need andwas needed at the time? What is being done
know what to do?differently today?
What are the benefits or why should you· If your company is purchasing medical
consider this?supplies, food, water or other emergency supplies,
· If a disruption is widespread and effectsconsider offering to make purchases for
employees' families, people will be able to returnemployees using your company discount.
to the workplace faster and be less distractedAll companies rely on its employees. All business
once they have secured their own households.continuity plans rely on its employees. All
· If there is advanced warning, theemployees care first for their families. This is a
employees responsible to handle the last minuteWin Win approach.
efforts to secure the workplace, will have peace