| As VOIP or Digital Phone service grows, a lot of | | | | neighborhood |
| questions come up regarding what to do in an | | | | 3. Our system verifies every address and |
| emergency situation. Unfortunately a lot of VOIP | | | | confirms a dispatch in that area |
| providers do not qualify as true Telephony or | | | | 4. Your address can be updated at any time in |
| Telecom companies and therefore do not have to | | | | your online account. |
| uphold to strict FCC and government standards. | | | | As for question five, "What happens if my power |
| Before signing up for any service always ask the | | | | goes out?" due to the nature of VOIP typically |
| following questions to your VOIP Provider: | | | | when your power goes out your phone and |
| 1. Do you provide E911 emergency services? | | | | internet will no longer be connected. However |
| 2. When I dial 911 who will I be connected to? | | | | their is a very inexpensive and easy solution for |
| 3. How accurate is your system? | | | | this. You can find the solution at your local |
| 4. How easily can I update my information? And | | | | computer store, they sell a device that is know |
| lastly | | | | as a UPS Battery Backup. Place this device next |
| 5. What happens if my power goes out? | | | | to your internet modem, router, and VOIP |
| A quality provider will have the following | | | | adapter making sure to correctly plug these into |
| responses | | | | the UPS Battery Backup. Then, the next time |
| 1. Yes E911 is provided with our service | | | | your power goes out you will still have an active |
| 2. When you dial 911 you will be connected to the | | | | internet connection and be able to make |
| appropriate emergency dispatch location in your | | | | telephone calls. |