10 Steps to Creating Your Smalll Business Disaster Plan

I'm a recent Hurricane Rita evacuee and survivedequipment.
the evacuation and the ensuing hurricane. Running5. Primary paper files for your clients/business. I
from a hurricane isn't something I've ever had tohave 2 sets of files -- ones for the immediate
do before, nor is it something I'd ever like to doshort-term that I use frequently and my lateral
again. However, as a solo business owner, I'mfile drawer files that are primarily reference files. I
quite thankful that I have a virtual business. Thegrabbed the contents of the two drawers of my
fact that I'm virtual and can operate from2-drawer file cabinet (which hold my immediate
anywhere that there's electricity and phoneshort-term files), all of which fit into one small
service was of great help to me in this disasterUHaul box.
and helped me reopen my business a scant 46. A backup telephone plan. I wasn't sure what I
days after the landfall of Hurricane Rita.was going to do for phone service for my
As a solopreneur, what can you do to make yourbusiness, as all of my clients are scattered across
business disaster-proof? It seems that we havethe US and in Canada. Just to be safe, I upgraded
an increasing number of hurricanes making landfallmy cell phone plan, and had a prepaid calling card
in the coastal states, and add to that an increased(purchased an AT&T calling card at Sam's, at
number of other types of natural disasters likemy disposal if I needed it. As luck would have it,
tornadoes, earthquakes, wildfires, mud slides, icemy hotel offered an unlimited Internet access
storms, blizzards, etc. makes me think that therelong distance plan for an additional $1.88 per day,
is no ideal location in which to operate a business.so I happily signed up for that, saving myself a
Now accepting that natural disasters are here tofortune in phone calls and Internet service fees.
stay, here's what I learned from my hurricane7. A backup Internet access plan. Since power
evacuation that helped me get my business backrestoration to my home was estimated at 2-8
up and running quickly:weeks, I had to find temporary lodgings. I looked
1. Know the location of your vital papers. Youfor a hotel that offered high speed Internet
should be able to quickly put into a folder theaccess and was able to use their system for my
following for you and your family: your marriageInternet access. However, once I found the hotel,
license, birth certificate, social security card,I also called the tech support of my DSL ISP and
driver's license or state ID card, car titlefound the local dial-up numbers for the area in
mortgage info and insurance contact info, housewhich the hotel is located. I never had to use the
deed/mortgage info and insurance contact info,dial-up service, but it was good info to have. If
employee ID card, and apartment lease or copyyou have cable or DSL Internet service, now is
of a utility bill. In a disaster, you'll be asked tothe time to discover alternate Internet access
prove where you live and that you are who youplans to be able to get online should your DSL or
claim you are, especially when applying forcable access be out-of-service. You should also
disaster assistance.know how to access your email online through
2. Have an online backup of all of your computeryour ISP if you don't have access to your
data. I back up my computer in two ways--to ancomputer. If your ISP doesn't offer a version of
external portable hard drive as well as to an onlinewebmail, you can use this service free-of-charge,
backup service. I use both because my files are8. Adequate office supplies for a month. I threw
my livelihood -- I would be dead in the waterin pens, pencils, post-it notes, a calculator, stamps,
without them -- so I want to leave absolutely noenvelopes, tape, stapler, paper clips, note pads,
room to lose my data. For my external backup, Ietc. that would last me at least a month while I
use a 30 GB portable drive made by Iomega, andwas out of my office. I used a portable plastic file
for my online backup, I have 10 GB of space thatcase in which to carry these items.
I pay for at XDrive,9. Outline of your office procedures to help you
3. Create an file with vital contact information. Ioperate independently or be able to delegate
copied a file with all of my usernames andtasks. I carry much of my info in my head to run
passcodes for websites, bank accounts, etc. tomy office, or have what I need stored in various
my USB flash drive (a key chain-like device withfiles across my computer. What makes more
512 MB or 1 GB of memory -- I use one fromsense for the future is to document all of my
Lexar, as well as the physical and email addressesoffice procedures, as well as computer and client
and all phone numbers of friends, clients andinfo, so that everything I need is in one document.
family members -- anyone I needed to contactI can then upload this doc to my Yahoo account,
during the evacuation period. You'll also want tomy backup files, or carry it with my on my USB
take along your children's school contact info toflash drive. My colleague, Jean Hanson, has
be able to check on the current operating statusdesigned a great template that asks you to note
of your child's school, as well as local mediaand record everything someone would need to
website info. My lifeline in getting currentknow to get your business back up and running.
information about my home city was through theIt's the Home Office Procedures Manual, available
websites of Beaumont's newspapers andfor purchase here:
television and radio stations. If you keep your10. Digital camera to record the event and/or
contact info in Outlook and have a Yahoorecord damages to personal property. I wish I'd
account, Yahoo offers a synchronization featurehad a digital camera to record all that I witnessed
in which you can synchronize all of your info induring my evacuation from Hurricane Rita. My
Outlook to your Yahoo account. Find out moresister took tons of pics, but I would've loved to
here: All you need to access your info in Yahoo ishave had the same opportunity. More importantly,
a computer and to know your username andhowever, is the need for a digital camera to
password.record damage to your home and property. In a
4. Know the primary office/computer equipmentwide-spread disaster, it can be at least a month
that will be required to get your business up andbefore your insurance adjuster will be able to
running. I had operated with a minimal amount ofassess damages to your property. In the
my office equipment recently due to my being ameantime, however, you need to start repairs,
house sitter for a friend for 2 months. So, uponlike placing a tarp on your roof, boarding up
receiving the mandatory evacuation order, I knewbroken windows, removing downed trees from
in relatively short order that to run my business, Iyour house or yard, or cleaning your refrigerator
needed my desktop PC, flat panel monitor,of spoiled food. In many cases, your insurance will
wireless mouse and keyboard, speakers, modemcover the repairs or food replacement, but you
and associated cords, backup portable externalneed to carefully document the "before" scenario
hard drive, office telephone and associated cords,in order to receive compensation for your loss.
laptop computer, printer, box of software, andDon't let a natural disaster destroy your business.
scanner. It sounds like a great deal of equipment,Take some time now to prepare your
but I packed it all into 2 boxes from UHaul (1 smalldisaster-readiness plan, and get back into business
and 1 medium box). I knew I could work for atas soon as you can!
least 2 months comfortably with just this